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Good Customer Service means Helping Others

Without a hand out, or demanding a sale

NOV 16, Why is this a special date?

How could it be such momentous occasion?

Because My greatness came into the world upon that day.

Ok, seriously now. It really is my birthday, and I wanted to do something momentous and unheard of. One of the best things you can do online is to help someone else in need.

Ask yourself this question. How much time do you spend thinking about how to help the people in your niche? I don’t mean thinking about how you can get them to buy something. I mean actually trying to figure out what you can do to help them, whether you are paid or not.

The greates thing you can do in life, and for your business, is to help other people. In many of his books, Zig Zigglar often said, “The best way to get what you want in life is to help others get what they want.” That is our job as affiliates and marketers. We should not worry so much about how much money we make. We should instead figure out what we can give to the people within our niche.

Granted not everyone will appreciate it and give back. However, enough people will to strengthen your business and in the end increase your customer loyalty. People will return to someone who helped them without asking for anything in return more often than if they get help from someone who helps begrudgingly, or only after you are paid.

Take time out of your busy schedule to give back to the people who pay your commissions. Give them something that is valuable. Now that does not mean you can’t get anything. I think the exchange of an email for a really good book is more than fair. Make sure you take care of them and don’t mistreat the trust they gave you by spamming them a bunch of crap promotions either. And I don’t care if you double opt-in, or what not. If you only promote products, no matter how often or if you have permission, it is still spam. For me, if I get more than 3 emails with no real value, it’s the unsubscribe button. That goes for all email lists I am on. Be creative.

Don’t have time to write an email? Check out the article directories. There are thousands of great emails already written just for you. Look through your old archived blog posts; put together a series of emails out of them. Use your head. You probably have enough content lying around to fill several months’ worth of emails.

The point is, the people who spend their time and money on your site deserve to be appreciated. You never know where an act of random kindness to a stranger may lead.

That being said, I have put together a special package. It has 4 Special reports, Plus a 90 minute interview with a super affiliate talking about the most profitable niche online and how to Dominate it. You can see the whole package and learn the biggest secrets of marketing affiliate programs successfully here.

Written by James

Filed under: Uncategorized

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